Mamut's West London office is shutting - with it will be lost many of the remaining UK jobs among those selling or supporting MYOB products. The remaining UK staff working on MYOB's Mamut successors (eg Mamut One and Enterprise for the PC and Mamut Accountedge for the Mac) are now working from Norway or offsite.
Bryan Richter, the former Country manager for Mamut products, is now working for Thunderhead, a communications management software house. Sylvia Lazariades, the former Customer Services contact and manager of the Professional Partnership program, has also left.
The old address of MYOB / Mamut was:
Mamut is now operating from a new holding office address. This is:
Mamut Software Ltd
90 long Acre
Covent Garden
London
WC2E 9RZ
However this is not an office as such. No staff are there. We understand that some of the support functions, particularly for the Mamut AE (Mac) products, will be supplied by the existing UK staff. However the UK/Eire customer base is being mainly supported now from Oslo.
The location where the sales are being administered is perhaps the most important implication. Extra licences for older MYOB cannot be sold by the MYOB Usergroup. The MYOB server in Australia is still available to Mamut staff. They can therefore either extend licences, buy more datafiles and buy more workstations for old MYOB clients. This is still available through William Ford for the time being. He can be contacted at the phone number below.
The Professional Partner program is also being run from Oslo. The professional partner webpage is still given at http://www.mamut.com/uk/authorisedpartner/. However there is also a partner program being run as an adjunct to the MYOB Usergroup. The relevant site for the association is at http://myobusergroup.co.uk/professionalpartner Members are invited to use these partners in support work.
William Ford, who is based in Oslo, can be contacted for sales and for the Mamut Professional Partner program on 0800 032 5616.
Members of the usergroup may recall that there was a three year distribution agreement between Mamut and MYOB - William believes that it is still current, but details are sketchy. If the agreement is still current a PC upgrade could in principle be created by Mamut. This would be similar to the upgrade to the Acclivity Mac software already offered by Mamut. However offering this would be a significant change in policy by Mamut. It could happen if Eilert Hanoa, the CEO of Mamut, were to change his mind.
Conceiveably he could do this if there is enough of a lobby. His email is
eilerth@mamut.com.